Refund policy

Refund & Return Policy

At RetroPulseGaming we want you to feel confident in your purchase.

You may request a return or refund within 30 days of receiving your order.

✅ Eligible for Returns

To qualify for a return:

• Item must be unused and in original condition
• Must include original packaging
• Proof of purchase is required

❌ Non-Returnable Items

• Used or damaged items (not due to our error)
• Items returned without approval

🔁 Damaged or Defective items

If your item arrives damaged or defective, contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos or video of the issue

We will send a replacement or issue a refund at no cost to you.

💸 Refund Process

Once your return is received and inspected:

• Approved refunds are issued to your original payment method
• Processing time: 5–10 business days

🚚 Return Shipping

• Customers are responsible for return shipping unless item is defective
• Original shipping fees are non-refundable

📩 Contact Us

Email: evandelaymiller12@gmail.com

We typically respond within 24–48 hours.